We usually reply within 1–2 business days.
Meridian is a work-analytics and reporting tool for freelancers and independent professionals: daily logs, weekly and monthly reports, productivity analytics, and AI-generated summaries. The dashboard is free to use; AI features are part of an optional paid plan. This page covers support, billing, and account questions. For our legal documents, see the links at the bottom of this page.
Both the Monthly and Annual plan are one-time Razorpay charges, not auto-renewing subscriptions, there's nothing that bills you again automatically.
If you're within 14 days of a payment and want it refunded, email billing@meridian.app and we'll issue a full refund, no questions asked.
See our full Cancellation & Refund Policy for details, including billing errors and how refunds are paid out.
I was charged but something seems wrong.
Email us the payment ID or order ID from your Razorpay receipt and the date of the charge, and we'll look into it within one business day.
How do I delete my data?
Since Meridian stores your work log locally in your browser, go to Settings → Danger Zone → Reset to Sample Data to clear it instantly, or simply clear your browser's site data for this domain. See our Privacy Policy for what, if anything, is retained elsewhere.
Do you offer invoices or receipts?
Yes, every payment sends an automatic receipt by email through Razorpay. For a formal invoice with your company details, email billing@meridian.app.
I found a bug or have a feature request.
Email hello@meridian.app with a description, and a screenshot if it's visual. We read every message.
For our data and legal policies, see the Privacy Policy, Terms of Service, and Data Processing Agreement.